Pool Hayes Academy is committed to safeguarding and promoting the welfare of children. To achieve this commitment, we ensure continuous development and improvement of robust safeguarding and child protection processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.

Mrs H Marston (Assistant Principal and Designated Safeguarding Lead)

Mrs S Edwards (Achievement Coordinator for Child Protection and Safeguarding)

If you have any concerns or worries whilst you are in school you can always speak to a member of the safeguarding team, your Head of Year or form tutor. In fact all staff in the academy are always ready to listen if you have any worries. We do understand that sometimes you may be worried when you are not in school or you may not feel comfortable talking to someone, so for that reason we have created this page which has lots of links to websites where you are able to access support and advice. Please remember that we are here to help and although sometimes it may be difficult to talk about personal worries and feelings always remember “a problem shared is a problem halved”

Bereavement and loss

If you are worried about or have experienced Bereavement or loss you can access support from;





If you are being bullied, either physically or emotionally,  or are worried that someone else may be you can access support from;



Domestic Violence & Abuse

If you or anyone in your family is experiencing Domestic Violence or abuse you can access support from;




Eating Disorders & Body Image

If you are worried about your body image or eating disorders, for example Anorexia or bulimia you can access support from;



Gender Identification

If you are worried or confused about your gender identification or sexuality you can access support from;



General Advice and Support

If you feel that you need some advice or support on any issue would like to be able to find someone to talk to then you can access this on the following websites:



Health Worries

If you have any concerns around your general health or feelings, including keeping healthy, immunisations, emotional health, and weight management, Smoking or drugs and alcohol you can access support from;


Mental Health

If you are struggling with your own Mental Health or are worried about someone else you can access support from;






Online Safety

Should you have concerns around any aspect of online safety, including sexting, online abuse or grooming or you are concerned about someone that you are talking to online you can access support from;





(Click the image to be redirected to the main policies page)

Sexual Health & Relationships

If you have any concerns around any aspect Sexual Health, contraception, pregnancy or relationships you can access support from;


Substance Misuse

If you have concerns around your own or someone else with regards to substance misuse including drugs & alcohol you can access support from;



All adults are expected to read the DfE guidance Keeping Children Safe in Education – September 2019.

For information regarding Coronavirus please refer to the following link.

COVID-19: guidance for educational settings

Safeguarding and online safety advice

NSPCC (for adults)                             0808 800 5000

NSPCC Child Line (18 and under)   0800 1111

NSPCC advice to parents and carers on talking about difficult topics with their children

GOV UK (reporting child abuse)

CEOP (Child Exploitation and Online Protection Centre)